A mobile app for at home laboratory study

Taking laboratory study into the home with NeuroInsight

Taking laboratory study into the home with NeuroInsight

ROLE

UX/UI Designer

UX/UI Designer

EXPERTISE

UX/UI Design

UX/UI Design

YEAR

2022

2022

A mobile app for at home laboratory study

Taking laboratory study into the home with NeuroInsight

ROLE

UX/UI Designer

EXPERTISE

UX/UI Design

YEAR

2022

Project Overview

Project Overview

Project Overview

Duration

5 months

Team Structure

Product Designer

Product Manager

Frontend Developer

Backend Developer

Background

NeuroInsight is a neuro-marketing company that offers real-time brainwave scanning to help marketers improve their digital and tv advertising. This is done by examining encoded memories, engagement, attention and emotional engagement of participants in a on-site laboratory study.

Problem statement

Participants would usually come into the Neuro-Insight labs for the brainwave study, where they were required to set up a specific time and travel to a location. The existing device set-up and system was too complex for the participant and required the help of study experts.

To reduce the study complexity and create a more authentic testing environment, there was the need for an app to seamlessly guide users through the study set-up and data collection process in the comfort of their homes.

Solution

Develop a mobile app that seamlessly connects and coordinates study components, delivers test content, and ensures a smooth participant experience. The app should guide users through device setup at home with clear instructions, facilitate data collection and upload, and support a comfortable study environment for a single participant.

Business value

Here, the outcomes and achievements of the project are highlighted:

£7.5 million

Of the discrepancies were accurately identified with the implementation of the AI model

Business Goal

The in-home experience would bridge the gap between the immediate milestone – enabling a large group of people to reliably collect data – and long-term vision of integrating the end-to-end study process across all platforms.
Eventually to enable research for non-linear journeys (eg: on social media, websites, etc.) the mobile app would pave the way for the long-term goal. The need for remote testing was also accelerated with the onset of the pandemic.

Process

Process

Research & Discovery

With flexibility and freedom to the app from scratch and branding, we dedicated some time to conducting competitor and brand research.

Competitor Research

Competitor research

UI and Research

Competitor research

Define

Information Architecture

Information Architecture

Previous User Flow

Previous User Flow

Previous User Flow

Revised User Flow

Revised User Flow

Ideation & Design Evolution

Crazy 8s

Crazy 8s

Design Evolution

The below images detail the design evolution from low-high fidelity whilsthighlighting some key features features and the design changes made throughout the project.

Low-mid fidelity designs

Low-mid fidelity designs

High Fidelity

High Fidelity

Key feature: Set-up Connections

Key feature: Set-up Connections

Key feature: Viewing Instructions

Key feature: Viewing Instructions

Style Guide & Design System

Style Guide & Design System

Dark Mode

Crazy 8s

Product & Design Decisions

MVP: In scope vs Not in Scope

Crazy 8s

Success Metrics

Crazy 8s

Design principles Implemented

Crazy 8s

Key learnings

Key learnings

Working with the product, development, client and design teams has been a greatly enjoyable experience with ample opportunity to learn and grow with the team. The design process was iterative with user-centric principles in mind whilst learning how appropriately prioritise business, user and product needs. The potential to expanded this opportunity is boundless!

Next project

Torch Partners

Torch Partners

Torch Partners